Backed by leading technology providers

"We're the IT team you never have to worry about."

You shouldn't have to think about your IT, that's the whole point of having a good MSP. That's why, years ago, I set out to build one you could actually trust, and stop thinking about.

Today, businesses across the South East recommend us to their colleagues, because when something comes up, we show up, we respond fast, and we genuinely care about getting it right.

And we're not done. If you run an SME in the region, our goal is to be the IT partner that first comes to mind when you think of IT and cybersecurity.

Everything you want from an IT partner

Fast support, familiar engineers, strong security and transparent pricing, without the upselling, delays or surprises.

01

Your engineer picks up in less than 60 seconds

Not a voicemail, not a ticket number. You reach a real engineer on the phone, in under one minute, ready to fix your issue.

02

Your business is protected 24/7

Suspicious login blocked in 3 minutes. Enterprise-grade security with 24/7 SOC monitoring is included in our standard package. We manage it all for you.

03

One team for managed IT and cybersecurity

Most MSPs pick a lane. We've built deep expertise in both, plus ISO 27001 and Cyber Essentials Plus, so you'll never need two vendors or two contracts.

04

No long-term lock-in — leave anytime

And if you decide we're not the right fit within your first six months, despite our best efforts to make it work, we’ll refund your final month’s service fee.

05

£65 per user, everything included. That's the whole bill!

Support, Enterprise-grade security with 24/7 SOC, maintenance, backups, device management, networks, cloud and compliance - all included.

06

Switching MSPs? We'll make it easy

Still tied into your old provider? We'll pay up to one month of their charges while we move you across, so don't pay twice while switching.

07

We stay accountable with monthly performance reports

Every month, you get a clear report on what we delivered, and how your IT environment is performing. You always have a clear view of the work being done.

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Our core services

Everything your business needs to stay productive, secure and running smoothly.

Managed IT Services

Our managed IT services across London and the South East give you unlimited support, proactive problem-solving, and clear pricing, so you can focus on your business with complete peace of mind.

IT Security

We deliver IT security that protects your business with 24/7 monitoring, compliance, expert cyber defence, and unlimited recovery when you need it most.

Infrastructure and Cloud

Get secure, scalable IT solutions and reliable cloud services that keep your business running smoothly every day.

Professional IT Services

Our services include project delivery, upgrades, and outsourced IT support for London organisations who want results.

98% client retention. Our clients say it better than we ever could...

Professional services company, London
Managing Director

"The right people the right expertise. Efficient communication and an immediate solution to our IT issues and fast response to any security incidents".

See all reviews
Creative Arts / South East of England
Trust Manager

"After a few months of Cyber protection and Cloud support, we decided to move the rest of our IT (phones, internet, wifi ) over to Protozoon as consolidating saved us money and a single touch point for IT issues"

Nonprofit Organisation/South East of England
Finance Director

"Building a new relationship with Protozoon has been one of the best things that has happened to our organisation in years. Everyone agrees the project went more smoothly than we could have hoped. Protozoon exceeded our expectations in their professionalism, approach and delivery".

Theatre, South East of England
Finance Director

"It is very useful to work with IT company who understands our sector so well and speaks our language. And service pricing is a good value and very transparent".

Property and hospitality company, London
Finance Director

"What differentiated Protozoon was their incident response and proactive detection".

Switch to better IT support without paying twice

No confusing packages. No surprise charges. No upselling when you need something.

All-inclusive IT support for £65 per user/month
Switching MSPs? We'll cover your last month's bill
Find same level of service for less? We'll match it.

Fill out the form to let us know your IT needs

Send us a message and our CTO or operations manager will reach out to you shortly.

Frequently asked questions

How are your managed IT services different from other providers?

We don’t just offer managed IT services across London and the South East, we deliver them with a personal touch. Our engineers answer your calls directly and already know your setup, so you never have to repeat yourself or wait for help.

We combine IT support, cyber security, and compliance under one roof, making it easy for you to get everything you need from one team. Our monthly performance reports and cash credit guarantee mean you always know where you stand.

This approach gives your business real confidence and keeps your IT running smoothly, every day.

What makes your IT support in London and the South East so fast?

Our average ticket response time is just 35 minutes, but someone from our team actually picks up the phone in under a minute. You’ll never get stuck in a queue or passed to a helpdesk that doesn’t know your business.

We believe in providing IT support London and South East businesses can rely on, with real engineers who know your environment and can help straight away. That’s why our clients stay with us year after year.

Fast, friendly help means your team can get back to work quickly, every time.

Do you offer outsourced IT support for small teams?

Yes, we specialise in outsourced IT support for London businesses with 10–70 users. Our service is designed to give you all the benefits of a full IT department, without the cost or hassle of hiring in-house staff.

You get unlimited support, regular maintenance, and proactive monitoring, all covered by a simple monthly fee. We handle everything, so you can focus on running your business.

Every client gets the expertise, responsiveness, and care they deserve.

What’s included in your business IT support packages?

Our IT support across London and the South East is truly all-inclusive.

For £65 per user per month, you get unlimited remote and onsite IT support, advanced cybersecurity protection with 24/7 SOC monitoring, managed data backups and recovery, full network and cloud management, and ongoing Cyber Essentials Plus compliance management.

No hidden fees. No surprise charges. Just one predictable monthly price, with a clear report each month showing what we’ve done and where your IT stands.

How do you handle IT security and compliance?

We take IT security seriously, with 24/7 monitoring, incident response, and expertise in ISO 27001 and Cyber Essentials Plus. Our team also helps with compliance and regulatory support, so you’re always covered.

We partner with Microsoft, Cisco, Huntress, and Checkpoint to bring you the best protection available. Our managed IT services include regular reviews to keep your systems secure and up to date.

Your business stays protected and compliant, without extra vendors or extra stress.

Why should we choose Protozoon as our IT support company in London or the South East?

Protozoon stands out because we offer all-inclusive IT support services across London and the South East, backed by real engineers who know your business. Our clear pricing, fast response, and strong cyber security practice make us the trusted choice for many local organisations.

We’re Microsoft, Cisco, Huntress, and Checkpoint partners, so you get the best solutions and advice. Plus, our monthly performance reports and no long-term lock-in guarantee mean we’re always accountable.

With Protozoon, you get a partner who genuinely cares about your success and keeps your IT running smoothly.