"Real help, fast answers. No waiting around."

Slow responses hold your business back, so we answer calls in under a minute. It keeps you moving.


After 15+ years, our managed IT services in London are built for businesses who need real engineers, every time.


With us, IT support means speaking to people who know your setup from the start. Simple, predictable, and the help you actually wanted.

Matt McGregor
CTO

Get a real engineer on the line, fast

You always reach someone who knows your setup. There’s more to our service than just quick answers.

01

15 years, 4 partners, 98% retention

Our managed IT services in London are trusted by clients who stay for years. We’re Microsoft, Cisco, Huntress and Checkpoint partners, so you get top-tier IT solutions every time.

02

Same engineers, every time you call

We don’t pass you around. You’ll always speak to engineers who already know your business IT support needs and your setup inside out.

03

One team for IT and cyber security

Most MSPs pick one. We’re experts in both managed IT services and security, so you never need two vendors for IT support in London.

04

We match any lower price, no hassle

Find the same level of IT support services in London for less and we’ll match it, no negotiation needed. Simple and fair.

05

All-inclusive support, just £65 per user

Everything’s covered: support, maintenance, backups, compliance and more. One price for full IT support London businesses can count on.

06

Switching MSPs? We cover your last month

Still paying your old provider? We’ll pay up to one month’s charges while you move to Protozoon, so there’s no overlap or stress.

07

Monthly performance reports and cash credits

We send you a report every month. If we miss anything, you get a cash credit—no chasing, no arguing, just real accountability.

08

Promises backed by automatic cash credit

We stand behind every promise. If we slip, you get a cash credit, making our IT support services in London truly risk-free.

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Our core services

We keep IT simple, secure, and reliable for businesses who want real support that just works.

Managed IT Services

Our managed IT services in London give you unlimited support, proactive fixes, and clear pricing for total peace of mind.

IT Security

We deliver IT security that protects your business with 24/7 monitoring, compliance, and expert cyber defence.

Infrastructure and Cloud

Get secure, scalable IT solutions and reliable cloud services that keep your business running smoothly every day.

Professional IT Services

Our professional IT services include project delivery, upgrades, and outsourced IT support for London organisations who want results.

Why our Microsoft, Cisco, Huntress and Checkpoint partnerships matter to our clients

Professional services company, London
Managing Director

"The right people the right expertise. Efficient communication and an immediate solution to our IT issues and fast response to any security incidents".

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Creative Arts / South East of England
Trust Manager

"After a few months of Cyber protection and Cloud support, we decided to move the rest of our IT (phones, internet, wifi ) over to Protozoon as consolidating saved us money and a single touch point for IT issues"

Nonprofit Organisation/South East of England
Finance Director

"Building a new relationship with Protozoon has been one of the best things that has happened to our organisation in years. Everyone agrees the project went more smoothly than we could have hoped. Protozoon exceeded our expectations in their professionalism, approach and delivery".

Theatre, South East of England
Finance Director

"It is very useful to work with IT company who understands our sector so well and speaks our language. And service pricing is a good value and very transparent".

Property and hospitality company, London
Finance Director

"What differentiated Protozoon was their incident response and proactive detection".

Worried about high IT costs? We already fix that

No need to stress about surprise bills or rising expenses. Our pricing is clear, fair, and all-inclusive.

  • 15 years of proven IT support experience
  • Work with engineers who know your setup
  • One team for IT and cyber security

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Frequently asked questions

How are your managed IT services different from other providers?

We don’t just offer managed IT services in London, we deliver them with a personal touch. Our engineers answer your calls directly and already know your setup, so you never have to repeat yourself or wait for help.


We combine IT support, cyber security, and compliance under one roof, making it easy for you to get everything you need from one team. Our monthly performance reports and cash credit guarantee mean you always know where you stand.


This approach gives your business real confidence and keeps your IT running smoothly, every day.

What makes your IT support in London so fast?

Our average response time is just 35 minutes, but someone from our team actually picks up the phone in under a minute. You’ll never get stuck in a queue or passed to a helpdesk that doesn’t know your business.


We believe in providing IT support London businesses can rely on, with real engineers who know your environment and can help straight away. That’s why our clients stay with us year after year.


Fast, friendly help means your team can get back to work quickly, every time.

Do you offer outsourced IT support for small teams?

Yes, we specialise in outsourced IT support for London businesses with 1–40 users. Our service is designed to give you all the benefits of a full IT department, without the cost or hassle of hiring in-house staff.


You get unlimited support, regular maintenance, and proactive monitoring, all covered by a simple monthly fee. We handle everything, so you can focus on running your business.


Small teams get the same high level of care and expertise as our biggest clients.

What’s included in your business IT support packages?

Our business IT support packages in London are truly all-inclusive. For £65 per user per month, you get unlimited support, maintenance, backups, compliance help, and security monitoring.


There are no hidden costs or surprise charges. We even send you a monthly report showing exactly what we’ve done and where you stand.


This means you always know what you’re getting and can plan your IT budget with confidence.

How do you handle IT security and compliance?

We take IT security seriously, with 24/7 monitoring, incident response, and expertise in ISO 27001 and CE Plus. Our team also helps with compliance and regulatory support, so you’re always covered.


We partner with Microsoft, Cisco, Huntress, and Checkpoint to bring you the best protection available. Our managed IT services include regular reviews to keep your systems secure and up to date.


Your business stays protected and compliant, without extra vendors or extra stress.

Why should we choose Protozoon as our IT support company in London?

Protozoon stands out because we offer all-inclusive IT support services in London, backed by real engineers who know your business. Our clear pricing, fast response, and strong cyber security practice make us the trusted choice for many local organisations.


We’re Microsoft, Cisco, Huntress, and Checkpoint partners, so you get the best solutions and advice. Plus, our monthly performance reports and cash credit guarantee mean we’re always accountable.


With Protozoon, you get a partner who genuinely cares about your success and keeps your IT running smoothly.