About us

IT support that puts you first

We help small and medium businesses stay safe, secure, and stress-free. Someone always answers your call in under a minute.

Real engineers

Your call is always answered fast.

All-in pricing

No extras, just one monthly fee.

Our results speak

98%

Client retention

1 min

Phone response

15 years

Experience count

30%

Cost savings

How two friends built Protozoon

Protozoon began with two friends, Matt and Ruta, who have shared over 20 years of adventures together. We wanted to build something that truly helps local businesses, not just another faceless IT company.


Our goal from the start was simple. We wanted to be the most trusted and recommended MSP in our area. When business owners think of IT and cyber security, we want Protozoon to be the first name that comes to mind.


We still get together regularly, sharing ideas over a glass of wine, always looking for better ways to help our clients feel safe and supported.

What we stand for

Our core values guide every decision and client interaction.

Responsiveness

We aim for the highest standards in everything we do, from advice to support and monthly performance reports.

Excellence

We aim for the highest standards in everything we do, from advice to support and monthly performance reports.

Innovation

We stay ahead of threats and trends, bringing you the best solutions for IT, cyber security, and compliance.

Accountability

If we ever miss a promise, you get a cash credit. We stand behind our word, no excuses.

Who we help best

We support small and medium businesses across Sussex and London who want IT and cyber security sorted, simply and reliably.

  • 1–40 user businesses

  • Based in Sussex or London

  • Financial, construction, tech, and more

  • Want fast, honest IT support

What our clients say

"After a few months of Cyber protection and Cloud support, we decided to move the rest of our IT (phones, internet, wifi ) over to Protozoon as consolidating saved us money and a single touch point for IT issues"

Creative Arts / South East of England

Trust Manager

"Building a new relationship with Protozoon has been one of the best things that has happened to our organisation in years. Everyone agrees the project went more smoothly than we could have hoped. Protozoon exceeded our expectations in their professionalism, approach and delivery".

Nonprofit Organisation/South East of England

Finance Director

"The right people the right expertise. Efficient communication and an immediate solution to our IT issues and fast response to any security incidents".

Professional services company, London

Managing Director

"It is very useful to work with IT company who understands our sector so well and speaks our language. And service pricing is a good value and very transparent".

Theatre, South East of England

Finance Director

"What differentiated Protozoon was their incident response and proactive detection".

Property and hospitality company, London

Finance Director

"The right people the right expertise. Efficient communication and an immediate solution to our IT issues and fast response to any security incidents".

Professional services company, London

Managing Director

Our awards AND certifications

Our partnerships show our commitment to your business.

The future of IT support

In five years, Protozoon aims to be the go-to MSP for every small and medium business in our region. Our team will grow, but our promise stays the same. Fast response, fair pricing, and real relationships.


With deep expertise in IT, cyber security, and compliance, we keep you ahead of threats and regulations. Our partnerships with Microsoft, Cisco, Huntress, and Checkpoint mean you always get the best support.

Meet the Protozoon team

We’re a friendly group who believe in honest advice and real support. Get to know the people behind Protozoon.

1
Matt McGregor

CTO

2
Ruta Jamantiene

Managing Director

3
Will Jupp

Operations manager

4
Giovanni Matuzzo

IT engineer / Helpdesk leader

5
Mark Pollard

Lead IT Engineer

6
Harry Long

IT Engineer

7
Frank Bigg

IT Engineer