— About us

IT support you can trust

We take care of the technology behind the business, keeping your systems running smoothly and providing fast, expert support when something goes wrong.

The numbers we're proud of

1 min

Phone response

98%

Client retention

3 min

Response to identify compromise

30+ years

Experience

From a friendship to a business plan

Matt and Ruta were close friends for over 20 years, travelling the world, sharing ideas, and talking through what they'd build if they ever ran a company together.

One idea kept coming up: an MSP that businesses could actually trust. Not the biggest. Not the flashiest. Just the one that always showed up.

What began as two friends who believed IT support could be done better has grown into a team serving businesses across London and the South East of England.

But the standard hasn't changed. At Protozoon, we answer the phone in under a minute, showing genuine care for all our clients.

Who we help best

We support small and medium-sized businesses who want IT and cyber security sorted, simply and reliably.

  • 5–70 user businesses
  • Based in London or across South East England
  • Financial, construction, arts, hospitality, retail and more
  • Want fast, honest IT support

Our core values

These values shape how we work, make decisions and show up for our clients.

Responsiveness

We answer your calls in under a minute and never leave you waiting. Fast help, every time you need it.

Excellence

We aim for the highest standards in everything we do, from advice to support and monthly performance reports.

Innovation

We stay ahead of threats and trends, bringing you the best solutions for IT, cyber security, and compliance.

Accountability

If we ever miss a promise, you get a cash credit. We stand behind our word, no excuses.

Meet the team

Meet the people who make Protozoon more than just another MSP.

1
Matt McGregor

CTO

2
Ruta Jamantiene

Managing Director

3
Will Jupp

Operations manager

4
Giovanni Matuzzo

IT engineer / Helpdesk leader

5
Mark Pollard

Lead IT Engineer

6
Harry Long

IT Engineer

7
Frank Bigg

IT Engineer