Two heads are better than one—and your internal IT team deserves backup. Our co-managed IT services give your business shared control, clear visibility, and hands-on support.
When your IT team is juggling too much, problems don’t get solved—they multiply. Projects stall. Updates fall behind. Users get frustrated. Your team knows what to do, but there’s never enough time to do it.
This is where the best co managed IT services make sense. You stay in charge. We step in to handle what’s slipping through.
From escalations and patching to ticket triage and monitoring, your team gets relief without losing control. Every step is transparent, with shared tools and clear roles.
That’s how our team at WEBIT Services, Inc. helps businesses stop playing catch-up—and start working ahead.
This is a true partnership, built to extend—not replace—your team.
Monitoring, patching, and escalations are handled quickly, giving your staff time to focus on what moves the business forward. You can send us tickets directly, or let us triage and route them your way.
With full visibility into Autotask, IT Glue, and shared dashboards, there’s no guesswork. You’ll see exactly what’s being done and when.
In one case, a manufacturer with a single IT manager saw a 40% drop in reactive tickets after we came on board with our co managed IT support services.
“Instead of burning out our IT staff, co-managed support gave us breathing room and expertise.”
Co managed IT support services give your internal team the structure, visibility, and bandwidth they need to succeed. It’s not outsourcing—it’s teamwork. You stay in control of your environment, while we handle the heavy lifting in the background.
This setup works especially well when your staff is small or overwhelmed. With clear SLAs, fast escalations, and shared documentation, your business stays protected without piling on more pressure.
You’ll always know what’s going on. Every ticket is tracked through shared queues in Autotask.
Monitoring is done using Datto RMM and Microsoft Intune. Documentation lives in IT Glue. Escalated tickets get handled within 30 minutes during business hours—95% of the time, within SLA.
You can manage the tickets yourself or have us triage and escalate on your behalf. Either way, it’s a smooth handoff. Nothing slips. Everything is visible. That’s how you turn a stretched team into a focused one.
Two teams. One plan. Your business gets more done without hiring more people. And your staff finally gets time to focus on the future—not just today’s problems.
Let’s talk about whether your business—ideally with 20 to 200 employees—is a good fit for our best co managed IT services.
You’ll get a no-pressure walkthrough of how it works, what it looks like in action, and what results you can expect.
